Updated Oct 12, 2026
Ask for payment and track it
Share your payment link or bank transfer details and confirm the payment when you see it in your account.
Promptusphere never charges or moves money. You share your own payment link or bank transfer details, the money goes straight to your account, and here you only record what you confirm.
Ask for payment
- 1. Open the request and go to the Payments tab.
- 2. Choose Ask for payment.
- 3. Check the Amount. If there is an accepted quote, we take it from there, for example MXN 7,900.00. Change it if you are asking for a deposit.
- 4. Paste your Payment link (Mercado Pago, Clip, Stripe or another), or choose Add bank transfer details and enter the bank, account holder and CLABE.
- 5. Choose Ask for payment. We email the customer, and they see your details in their portal.
Payment states
- Not requested: you haven't asked for payment yet.
- Awaiting payment: the customer can now see how to pay.
- Receipt received (to verify): the customer uploaded their receipt from the portal.
- Confirmed by and the name of whoever confirmed it, for example Confirmed by Ana Torres.
Confirm the payment
When you see the money in your account, choose Confirm payment. It is recorded with your name and the time. You can confirm it even if the customer didn't upload a receipt. If you made a mistake, choose Undo confirmation.
soporte@promptusphere.com
Still have questions?
Write to us with the request name or the screen you were on and we'll help you look into it.